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Author details
 
 
Phil Crosby
 
Nationality:   American
 
Date of Birth:   Jun 18, 1926
 
Date of Death:   Aug 18,  2001
 
Profession:   Author
 
 
 
All Phil Crosby Quotes
 
 
Quality has to be caused, not controlled.
 
Phil Crosby
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The great discoveries are usually obvious.
 
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We can spend our whole lives underachieving.
 
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The audience only pays attention as long as you know where you are going.
 
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Being convinced one knows the whole story is the surest way to fail.
 
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You have to lead people gently toward what they already know is right.
 
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No one can remember more than three points.
 
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Selecting the right person for the right job is the largest part of coaching.
 
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Slowness to change usually means fear of the new.
 
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Change should be a friend. It should happen by plan, not by accident.
 
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You don't have to be noisy to be effective.
 
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Eliminating what is not wanted or needed is profitable in itself.
 
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