“A lot of airlines have come and gone.”
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I also really like getting to know our crew members better.
David Neeleman 
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It's so important to experience what your customers are experiencing and listen to their suggestions.
David Neeleman
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I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.
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Seat assignment didn't matter if you're flying Dallas to Houston and you did it 38 times a day. People just got on, you didn't sit next to your wife, and it was a 45-minute flight. It didn't matter.
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I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.
David Neeleman
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