“What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.”
Other Edna St. Vincent Millay Quotes
Set the foot down with distrust on the crust of the world - it is thin.
Edna St. Vincent Millay 
71% of people like this quote
God, I can push the grass apart and lay my finger on Thy heart.
Edna St. Vincent Millay
64% of people like this quote
A person who publishes a book willfully appears before the populace with his pants down. If it is a good book nothing can hurt him. If it is a bad book nothing can help him.
Edna St. Vincent Millay
58% of people like this quote