“Last, in restaurants you spend a lot of time dealing with people who are very unhappy. Soup has been spilled on their laps, they've waited 10 minutes to get their check so they can leave, and you learn how to listen, I think, in a much more proactive way than government does.”
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Especially during the first nine months, there was so much going on with trying to hire 55 people to run the city, it was hard to imagine any honeymoon.
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If it was really successful, it was a life calling, a career I was excited about doing, so I didn't think the overall risk was anywhere near as high as what the reward was.
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Last, in restaurants you spend a lot of time dealing with people who are very unhappy. Soup has been spilled on their laps, they've waited 10 minutes to get their check so they can leave, and you learn how to listen, I think, in a much more proactive way than government does.
John Hickenlooper
58% of people like this quote
For me, the risks in terms of opening that brewpub were fairly high. I put my house up as collateral, I invested the liquid money I had and two years of my time to get it over, but that's really not much of a risk for what the potential reward was if it worked.
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