“Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.”
Phil Crosby
Tags: Carefully | Constructed | Cultural | Environment | Fabric | Organization | Part | Quality | Result
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Phil Crosby
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Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
Phil Crosby
59% of people like this quote
Being convinced one knows the whole story is the surest way to fail.
Phil Crosby
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