“Very few of the great leaders ever get through their careers without failing, sometimes dramatically.”
Author details
Related authors
Other Phil Crosby Quotes
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
Phil Crosby 
59% of people like this quote
Being convinced one knows the whole story is the surest way to fail.
Phil Crosby
54% of people like this quote