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Phil Crosby Quotes
 
 
“You have to lead people gently toward what they already know is right.”
 
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Tags: Already | Gently | Know | Lead | Right | Toward
 
Author details
 
 
Name:   Phil Crosby
 
Nationality:   American
 
Date of Birth:   Jun 18, 1926
 
Date of Death:   Aug 18,  2001
 
Profession:   Author
 
 
 
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Other Phil Crosby Quotes
 
 
Quality has to be caused, not controlled.
 
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The great discoveries are usually obvious.
 
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We can spend our whole lives underachieving.
 
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The audience only pays attention as long as you know where you are going.
 
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Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
 
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